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North America Device Partner Sales Controller

Microsoft
over 1 year ago
Full-time
Remote
Worldwide
Microsoft Consumer Sales Finance (CSF) works across all Microsoft products and services sold to Consumers and original equipment manufacturers (OEM) partners, from Xbox to Surface, Windows, Office, Server and IOT. The CSF team partners with internal and external customers alike with the goal of maximizing revenue, market share, and mutual profit with our partners and ensuring the highest ethics and compliance in any action.
 
As any finance organization in Microsoft, we:
• Land the company vision around the transformation of our business, consumption and customer orientation in the subsidiaries and externally.
• Drive strategic resource allocation and investments through local insights, ensuring optimal returns aligned with our worldwide strategy.
• Build trust to lay the foundation of long-term growth from a partner and shareholder point of view in a compliant way.
• Empower and inspire our people to lead and be part of top performing teams while providing diverse career opportunities.
 
Consumer Sales Finance (CSF) - Device Partner Sales (DPS) is a truly global finance team highly engaged in developing its talent and have them evolve in a moving environment. CSF spans all finance functions; we span working with Marketing to drive our product categories, with Supply and Ops to ensure we have the right product in the right places, Sales to understand our Partner Account mechanics and Channel Strategy, manage the organization’s Rhythm of Business and are custodians of the P&L. We chart our Growth path in existing businesses and in net new areas for the company, whilst prioritizing creating a more Inclusive Microsoft across our products, our culture and our marketing and every customer engagement.
 
The North America Device Partner Sales Controller role is an opportunity to be at the heart of a dynamic business in the North America region. The role is asked to act as the CFO of the Device Partner Sales (DPS) business in North America (US and Canada), drive results in line with commitments, ensure cross-team visibility and engagement to realize the opportunity of Microsoft’s OEM ecosystem play.  Additionally, the role seeks to manage and review the financial performance of the business, identify and critically assess investment opportunities optimizing between margin & share, and shape the landing strategy with business partners. This role is also expected to drive growth, transformation and strategic initiatives across the business, in addition to deep, insightful analysis about the market, partners, trending and risks and opportunities as well as acting as guardian of the profit & loss (P&L). The role requires financial acumen and stakeholder management capability.
 
The DPS business partners with WW and local OEMs to drive and monetize devices and services sold through consumer, commercial and education customers. The business leverages solutions across Windows, Office, Server and IOT product portfolio to partner with OEMs and original design manufacturers (ODMs) to build, market and sell innovative device portfolios and solutions. Lastly, the business team plays a critical role in accelerating device distribution and reseller transformation by leveraging our go-to-market programs designed to allow the Microsoft ecosystem to thrive.   
 
Culture & Behavior
You have a growth mindset, act as an entrepreneur that drives business impact, and continuously learn and innovate. You have a capability to actively contribute and build collaboration within diverse and virtual teams. You are action oriented and able to build and deliver results through others beyond the team as well. 
You leverage existing technologies to drive digital transformation in the finance function towards data driven and forward-looking insights. You also engage directly with customers and business partners. You simplify and inspire through storytelling and communication skills.
Microsoft values and ethical behavior are a cornerstone in our culture.

Required/Minimum Qualifications

  • Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 4+ years experience in financial analysis, accounting, controllership or finance, or related field
    • OR Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 2+ years experience in financial analysis, accounting, controllership or finance, or related field
    • OR equivalent experience.

Additional or Preferred Qualifications

  • At least 10 years’ experience within a business environment, ideally in commercial Finance
  • Track record of driving business partnership and trusted leadership
  • Prior background in financial planning and performance management while working in a large multinational with a matrix organization structure
  • Effective communicator with proficient written and verbal communication skills to aid executive communication and storytelling
  • Self-starter capable of effective collaboration across the organization and thriving in an ambiguous environment
  • Advanced Excel skills, PowerBI skills, Track record of leveraging AI

Financial Analysis IC4 - The typical base pay range for this role across the U.S. is USD $94,600 - $183,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $122,000 - $200,500 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until February 21, 2025

 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

 

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

The role will partner across subregion DPS leadership teams (Subregion DPS Lead, Subregion Go To Market Lead, Sales and Sales Excellence leads) to maximize impact through strategic business partnership and performance management, drive focus around key growth plans financial evaluation, design and profitability analysis.

 

In addition, the role will play a critical role in driving alignment across Regional DPS Finance Lead and WW DPS Finance roles on market insights and performance management, acting as a feedback loop for the customer voice across our internal stakeholders. In addition, the role must minimize manual work and time spent on reporting thru continuous emphasis on transformation to Standardize Analytics within Regional and adopting WW initiatives/best practices (e.g. Partner Profitability, return on investment (ROI), Centralized Budgeting, Performance Management Reporting, Inventory Tracking, etc). These will be achieved by leveraging and partnering across our WW DPS finance, WW CSF Finance, Americas Devices & Creativity Finance teams and outsourced support teams.

 

The key responsibilities for the role are articulated below:

 

Performance management: Deliver budget revenue, according to quarterly accountability, ensuring due diligence across the team. Deep understanding of business (e.g., market, share, product, channel, customer) for the Subregion/Category/Account to support, drive forecast accuracy and articulate the story behind the numbers as the subject matter expert. Drive alignment between Finance Teams, DPS leadership teams, Subregions, and Sales Excellence around all finance rhythms.

 

Growth & Transformation: Drive collaboration within organization and contribute to innovate new growth strategies/opportunities and help transform the business. Lead DPS team on financial modelling for critical business cases. Build capability on new growth areas and Performance metrics.

Investment Optimization: Develop deeper understanding of investment ROI and profitability, including for key partners with optimal allocation of marketing and external resource operating expenses (OPEX). Manage the P&L to field operating model accountability and incremental Agility. Partner at regional level to maximize OPEX utilization across Regional DPS teams.

 

Finance Operations: Foster collaboration across Finance and Business communities to drive simplification and standardization to establish repeatable, sustainable, processes within/across regions. Create a Culture of Compliance by driving structured tone from the top.

Community: Active contribution to the DPS Community and adoption of best practices to increase business partnership, drive standardization and contribute to the community’s goals utilizing WW projects and initiatives.

 

  • Be a trusted advisor for the North America DPS leadership teams by adding value to decision making and running the business.
  • Provide independent analytics and insights to support growth and target attainment for DPS business across local revenue and device activation metrics, all the while understanding business drivers behind performance.
  • Driving accountability to Financial Targets and Business Scorecard accountabilities
  • Ability to drive impact across different stakeholder groups in a very dynamic space
  • Improve the accuracy, timeliness and relevance of reporting and insights
  • Be a catalyst for change in the approach to Investment decision making
  • Ability to understand the story behind the numbers and drive clarity of business performance and focus areas of importance, i.e. what is driving changes in business performance, rather than just describing what has happened.
  • Embrace simplification and standardization initiatives