Major Accounts Strategic Account Executive (Southern California)

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. 
 
Who we are: 

ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with datasolutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. ACV’s network of brands includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.

 At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and to support this we offer: 

• Multiple medical plans including a high deductible, low cost health plan
• Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance 
• Generous paid time off options, including vacation time, sick days, Company holidays, floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation 
• Employee Stock Purchase Program with additional opportunities to earn stock in the Company 
• Retirement planning through the Company’s 401(k)

Who we are looking for:

The Strategic Account Executives activities include: Retention of major auto groups in the Central Region, relationship building, training, infusing best practices, coaching users and consulting with senior management to achieve more profitable sales at a faster rate. The expectation of the Strategic Account Executive is to build trust and rapport with dealership decision makers, become a business partner to them and retain their business so that our company continues its growth trajectory. This is an outstanding opportunity for high energy, experienced professionals who love to advise on operational strategies and motivate people to take their game to the next level.

What you will do:

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Mid-level understanding of Inventory Management practices and operations for new and used vehicles.
• Developing expertise with our products so that they become “second hand” in nature Intricate scheduling of accounts for in-store visits, Zoom Meeting sessions and inspirational phone calls.
• Coordination and execution of launches on our products for new store(s) that are sold.
• Constant monitoring, probing and performance management to ensure that Customers are using the tools the right way and deriving value and benefits from them.
• Discovering needs and opportunities, then setting the stage for our Sales Teams to conduct Upgrade/ Upsells.
• Renewing customers before their contract terminates to keep them as loyal customers.
• Planning and executing quarterly campaigns for strategic impact on new trends in market or product / feature roll outs.
• Reporting into Salesforce.com completed actions and follow up meetings with dealer personnel.
• Proficiency in using Tableau and analytics knowledge is necessary.
• Responding to occasional issues that arise with data feeds or application glitches to calm users and work through to solution.
• Holding professional and well-crafted Business Reviews with decision makers so that our software and its application become an integral part of their operations.
• Other duties as assigned.

What you will need:

• 4 Year / Bachelors Degree - preferred.

• 8 year(s) Consultative Account Manager/Executive role.
• Ability to read, write, speak and understand English.
• Experience selling or consulting on automotive business solutions and SAAS products in the auto industry required. 
• Ability to travel 75% 
• Detailed listening skills Natural tendency to write things down and record actions for follow –up.
• Presentation capabilities to uncover pain or show benefits to assist our sales team efforts.
• Very effective teaching skills for groups of 50, groups of 10 and 1 on 1 type sessions.
• Disciplined organization in daily, weekly and monthly planning and execution of plans.
• Ability to turn tense customer situations into teamwork oriented problem solving exercises.
• Ability to follow up on every request, take action, communicate back and build trust.
• Must live near a major airport.
• Must have a valid drivers license.

Compensation: $90,000 - $100,000 annually. This position is eligible for additional compensation pursuant to ACV’s incentive compensation plan. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.